Zero Trace Pro Cleaning LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and business address provided through our quote request form or direct communication
- Facility Information: Details about your facility type, square footage, and cleaning requirements submitted through our forms
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring websites, collected through Google Analytics
- Device Information: Browser type, operating system, and device type used to access our website
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Provide, maintain, and improve our cleaning services
- Communicate with you about your service agreement
- Send follow-up information related to your inquiry
- Analyze website usage to improve our site and user experience
- Comply with legal obligations
3. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our website. Google Analytics collects the IP address assigned to you on the date you visit our site, but we do not combine this with other data to identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use Web3Forms to process quote request submissions. Your form data is transmitted securely through their service.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
- Business Protection: We may share information to protect the rights, property, or safety of Zero Trace Pro Cleaning, our clients, or others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our site. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information collected through quote requests for as long as necessary to fulfill the purpose for which it was collected, to provide our services, or as required by law. You may request deletion of your personal information at any time by contacting us.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of Google Analytics tracking
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites, including Google Maps and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, and the "Last updated" date will be revised accordingly. Your continued use of our website following any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Zero Trace Pro Cleaning LLC
704 S State Road 135, Suite D-230
Greenwood, IN 46143
Phone: (317) 489-7255
Email: info@zerotraceprocleaning.com